Question 1

Is the star officially registered?

Accepted Answer

No. Star naming is a symbolic, personalized gift. It is not an official astronomical renaming or ownership of a real star. Every star in our system is symbolic and represents a unique, emotional gift.

Question 2

What do I get after ordering?

Accepted Answer

After successful payment, you can immediately download your personalized PDF certificate and love letter. You will also receive a confirmation email with download links.

Question 3

How fast do I get my certificate?

Accepted Answer

Instantly. The moment your payment is confirmed, your certificate and love letter are ready to download.

Question 4

Is payment secure?

Accepted Answer

Yes. Payment is processed securely through our payment provider. We never see or store your card details.

Question 5

Can I see the star in the sky?

Accepted Answer

Yes. Every star in our constellations corresponds to a real star visible in the night sky. You can find your chosen constellation on any clear night and locate your star within it using the sky chart included on your certificate.

Question 6

Is my named star recorded in a register?

Accepted Answer

Yes. Every named star is permanently recorded in our Star Register — a private registry that holds the name, dedication, and details of each star gifted through our platform. You can look up your star anytime using your order number.